Shipping policy

Shipping Policy

Order Processing:

• All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery times vary depending on your location and the shipping method selected at checkout.

Shipping Confirmation & Order Tracking:

• You will receive a shipping confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
• You can track your order by visiting tropically.co/track

Customs, Duties, and Taxes:

• Tropically is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• Tropically is responsible for any products damaged or lost during shipping. If you received your order damaged, please contact us at hi@tropically.co, and we will resolve the issue for you. Please save all packaging materials and damaged goods before contacting us.

Contact Us:
If you have any questions or need further assistance, please contact us at hi@tropically.co.